A prioritized technology roadmap
A view of urgent issues, planned improvements and dependencies. The plan connects the technical work to decisions your leadership team can make.
Fractional CTO for credit unions
Technology leadership close to the work.
When the board, an examiner and a vendor all need answers, the work needs a clear owner. I help credit unions set the priorities and carry the technical work through.
From findings to completed work
An audit finding does not fix itself when someone adds it to a spreadsheet. It needs a clear description, a responsible person, a plan and a way to show whether the work addressed it.
I help turn IT audit and examination findings into a practical remediation plan. That can include reviewing access, improving infrastructure, coordinating vendor changes and documenting the result. The scope starts with your actual findings and environment.
For work arising from an NCUA examination, I help with the technical remediation and evidence. Your credit union retains its governance and risk decisions. The examiner or auditor makes the relevant assessment; I do not promise a particular examination result.
“Nate helped us turn our IT audit findings into a practical plan and carried the technical work through. He explained the priorities clearly, documented the changes, and gave us evidence of what had been addressed. Having someone who could both lead the work and do the engineering made a real difference for our team.”
What your team gets
Clear vendor responsibilities
Someone to ask what is included, identify gaps between providers and keep agreed tasks moving. Vendor activity is checked against the outcome your credit union needs.
Implementation and verification
Engineering work with an agreed scope, recovery plan and checks. An item is not described as fixed just because a change was attempted.
Evidence you can follow
A record of the issue, what changed, what was tested and what remains open. Sensitive configurations and member information stay in the approved private systems.
A working relationship with your staff and board
A fractional CTO can provide senior technical ownership without replacing everyone already doing useful work. I work with internal staff and providers, make responsibilities explicit and help leadership understand the decisions that need their attention.
Planning and progress updates should answer straightforward questions: What matters first? Who owns it? What depends on something else? What is complete, and what evidence supports that conclusion?
I am based in Detroit and work with credit unions in Michigan and remotely by agreement. The retainer, capacity, on-site requirements and any larger projects are defined before the engagement starts.
Start with the problem, not a configuration dump
In a first conversation, describe the type of issue, the deadline and who is involved. Please do not put confidential findings or member information into the website form or assistant. We can agree on an appropriate way to review material once the scope is clear.
For a practical starting point, read how to organize a credit union IT remediation plan. For the overall engagement, see services and the first 30 days.